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Active Medspa Demo Medspa

Human Review Inbox

Leads the AI paused for staff attention — sensitive questions, unclear booking intent, human requests, or manual takeover.

Open Reviews 3 Leads waiting for staff
Overdue 3 Waiting 4+ hours
Assigned 1 Owned by staff
AI Safety 3 Safe handoffs tracked
B
Brooke Ellis +15555918197 • brooke.ellis.5918197@demo.medspaai
Overdue · 1 day Unassigned
Review reason Lead asked about a service outside the configured medspa offer.
Service interest Service not captured yet
Preferred time No time captured yet
Last message

I don’t want to give the wrong information there. I’ll have our team confirm whether that is something we can help with.

Source Website Chat

Service Availability Question

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J
Jenna Lewis +15555917894 • jenna.lewis.5917894@demo.medspaai
Overdue · 1 day Front desk
Review reason Lead asked for a human callback.
Service interest Laser consultation
Preferred time No time captured yet
Last message

Of course — I’ll have our front desk take over from here so they can help directly.

Source Missed Call

Laser Consult Callback

Latest internal note

Demo note: lead prefers a phone call before booking.

Front desk · 6/10/2026 12:25 PM
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C
Claire Morgan +15555917734 • claire.morgan.5917734@demo.medspaai
Overdue · 1 day Unassigned
Review reason Lead asked a pregnancy/breastfeeding medical safety question.
Service interest Botox
Preferred time No time captured yet
Last message

That’s an important medical question. I’m going to have our licensed team review and follow up with you directly.

Source Instagram DM

Botox Safety Question

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