Demo Mode
Active Medspa QA Test Location

Timeline · Brooke Ellis

Phone: +15552487793 · Email: brooke.ellis.2487793@demo.medspaai · Handling: Human review · Medspa: QA Test Location

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Brooke Ellis

+15552487793 • brooke.ellis.2487793@demo.medspaai • Website Chat • Campaign: Service Availability Question
Handling: Human review Outcome: Needs review
+ Appointment + Payment
Lead Outcome
Needs review
Lead asked about a service outside the configured medspa offer.
First Response
11.0 min
Speed-to-lead proof point
Conversation Mix
1 / 1
Inbound / outbound messages
Revenue Logged
$0.00
Visible ROI for owner
Next Best Action
Staff should review or reply manually before AI resumes.

Pilot Control Center

AI automation is paused for this lead. Staff can safely review or reply without the AI stepping in.
Reason: Unsupported/non-medspa service request needs staff review.

Human control
Quick status
Manual replies pause AI automation automatically.
Private note — not sent to the lead.

Timeline filters

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Showing all 5 events
  • OUTCOME · Needs staff review 6/19/2026 10:58 AM
    Actor: Ai
    Unsupported service boundary triggered.
  • OUTCOME · AI responded 6/19/2026 10:46 AM
    Actor: Ai
    AI sent the first front-desk reply.
  • AI FRONT DESK REPLY 6/19/2026 10:29 AM
    Automated response · Delivery: simulated
    I don’t want to give the wrong information there. I’ll have our team confirm whether that is something we can help with.
  • LEAD MESSAGE 6/19/2026 10:18 AM
    Lead replied
    Do you do BBL surgery or body implants?
  • LEAD CREATED 6/19/2026 10:06 AM
    Source: Website Chat · Campaign: Service Availability Question