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Timeline · Brooke Ellis

Phone: +15555918197 · Email: brooke.ellis.5918197@demo.medspaai · Handling: Human review · Medspa: Demo Medspa

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Brooke Ellis

+15555918197 • brooke.ellis.5918197@demo.medspaai • Website Chat • Campaign: Service Availability Question
Handling: Human review Outcome: Needs review
+ Appointment + Payment
Lead Outcome
Needs review
Lead asked about a service outside the configured medspa offer.
First Response
1.0 min
Speed-to-lead proof point
Conversation Mix
1 / 1
Inbound / outbound messages
Revenue Logged
$0.00
Visible ROI for owner
Next Best Action
Staff should review or reply manually before AI resumes.

Pilot Control Center

AI automation is paused for this lead. Staff can safely review or reply without the AI stepping in.
Reason: Unsupported/non-medspa service request needs staff review.

Human control
Quick status
Manual replies pause AI automation automatically.
Private note — not sent to the lead.

Timeline filters

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Showing all 5 events
  • OUTCOME · Needs staff review 6/10/2026 12:25 PM
    Actor: Ai
    Unsupported service boundary triggered.
  • OUTCOME · AI responded 6/10/2026 12:25 PM
    Actor: Ai
    AI sent the first front-desk reply.
  • LEAD CREATED 6/10/2026 12:25 PM
    Source: Website Chat · Campaign: Service Availability Question
  • AI FRONT DESK REPLY 6/10/2026 11:12 AM
    Automated response · Delivery: simulated
    I don’t want to give the wrong information there. I’ll have our team confirm whether that is something we can help with.
  • LEAD MESSAGE 6/10/2026 11:11 AM
    Lead replied
    Do you do BBL surgery or body implants?