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Booking Operations Queue

A front-desk inbox for every appointment request captured by MedSpa AI. Work pending requests here without hunting through individual timelines.

Needs Action 1 Pending staff confirmation Awaiting Customer 0 Alternative time suggested Confirmed 0 Confirmed by staff Booked 4 Marked booked All Requests 5 Full booking history
Needs action · 1 Active · 1 Awaiting customer · 0 Confirmed · 0 Booked · 4 Declined · 0 All · 5
7/3/2026 6:27 AM

Botox refresh

Pending confirmation
Preferred time Monday at 4:00 PM
Lead Isabella Moore +14248850905 · isabella.moore.2488509.5@demo.medspaai
Source SMS Reply Reactivation Follow-Up
Workflow Manual Request Updated 7/3/2026 6:27 AM
Latest message

I’ve noted your preferred time: Monday at 4:00 PM for Botox. Our front desk will confirm availability shortly.

Staff note

Demo analytics showcase booking request.

Open conversation
6/29/2026 9:48 AM

Botox consultation

Booked
Preferred time Thursday at 3:30 PM
Lead Hannah Kim +14248850901 · hannah.kim.2488509.1@demo.medspaai
Source Google Ads Botox Consultation Search
Workflow Manual Request Updated 6/29/2026 9:48 AM
Latest message

Confirmed — we have you down for Thursday at 3:30 PM.

Staff note

Demo analytics showcase booking request.

Open conversation
7/6/2026 8:56 AM

Botox + skincare package

Booked
Preferred time Tuesday at 10:00 AM
Lead Sofia Ramirez +14248850900 · sofia.ramirez.2488509.0@demo.medspaai
Source Referral VIP Referral Botox Package
Workflow Manual Request Updated 7/6/2026 8:56 AM
Latest message

Great news — we confirmed your consult for Tuesday at 10:00 AM.

Staff note

Demo analytics showcase booking request.

Open conversation
7/7/2026 7:49 AM

Lip filler consultation

Booked
Preferred time Saturday at 1:00 PM
Lead Olivia Chen +14248850902 · olivia.chen.2488509.2@demo.medspaai
Source Instagram DM Lip Filler Consult
Workflow Manual Request Updated 7/7/2026 7:49 AM
Latest message

You’re confirmed for Saturday at 1:00 PM.

Staff note

Demo analytics showcase booking request.

Open conversation
7/8/2026 6:42 AM

Skincare package

Booked
Preferred time Friday at noon
Lead Chloe Martinez +14248850907 · chloe.martinez.2488509.7@demo.medspaai
Source Referral Botox + Skincare Package
Workflow Manual Request Updated 7/8/2026 6:42 AM
Latest message

Confirmed — we’ll see you Friday at noon.

Staff note

Demo analytics showcase booking request.

Open conversation